JOB PURPOSE:
The main objectives of the position are to assist maintenance of basic hardware (e.g.
PCs, LAN equipment), software and communication systems and perform ICT
related administration duties (e.g. payment of communication bills). These tasks
should be performed in accordance with MUA’s ICT Policy also in coordination with
the ERP/Database administrator, System Administrator and ICT Manager.
KEY DUTIES AND RESPONSIBILITIES
Design, implement and manage University network architecture
(LAN/WAN, connectivity, etc.)
Assist with creation of policies and procedures
Ensure network security through appropriate controls, policies, and
deployment of systems; perform regular audits
Provide hands-on leadership in the configuration and maintenance of
network hardware, DNS, DHCP, switching, routing and other essential
network services
Own administration of Cisco switches, routers, VPN, and
ASA/Meraki/Cyberoam devices (firewall rules, site-to-site VPNs, software
updates, etc.)
Monitor network resources 24/7 via centralized apps to pre-empt or respond
to outages
Recommend, specify and manage the implementation of network equipment
and applications
Ensure high availability and redundancy of data connectivity; implement
disaster recovery and business continuity measures to support the
University’s Business Continuity Plan.
Apply expertise in optimizing network performance to address connectivity
needs under challenging circumstances.
Provide network documentation and training to organization and IT
department
Develop and maintain strong working relationships with University
departments/office managers, IT contractors and key vendors.